AI detection mapped to NQS quality areas

Real-time alerts for safer childcare rooms.

Childcare director reviewing Lunero alerts on iPad
Incident detected
Trip and fall · Toddler room
Action required

Lunero helps centres respond faster in the moment, then build stronger oversight, clearer documentation, and better operational capability over time.

Explore childcare CCTV and AI real-time detection.

Clear answers

What Lunero is, in plain language.

Lunero is an Australian childcare safety platform that works with existing CCTV, applies real-time AI detection on-prem, and turns verified room events into clearer incident evidence for operators, directors, and governance teams.

What is Lunero?

Lunero combines existing childcare CCTV, on-prem AI detection, and structured incident review so operators can respond faster and retain clearer evidence.

How is it different from standard CCTV?

Standard CCTV records footage. Lunero adds event detection, room context, escalation logic, and a usable evidence trail so review does not start from scratch.

Why does on-prem AI matter?

On-prem processing keeps video local by default, reduces cloud-video dependency, and gives operators tighter control over privacy, access, and exports.

Why teams lean in

Why operators are taking a closer look.

Lunero is resonating because it solves an immediate operational problem while creating a stronger foundation for review, reporting, and capability uplift.

Faster response

Real-time alerts help leaders and educators act quickly when something needs attention.

Clearer evidence

Verified incidents create a cleaner record for documentation, internal review, and leadership oversight.

Stronger oversight

The same event data can surface patterns across rooms, teams, and centres over time.

Request pilot conversation

Real-time incident alerts remain the operational hook. Evidence and capability uplift build from the same verified event data.

Workflow overview

How Lunero works in practice.

From the moment something happens in a room to leadership review and follow-up.

Step 01

Incident detected.

The moment something happens — a trip and fall, a supervision gap, an access anomaly — Lunero flags it in real time with full room and time context attached from the start. No manual review to trigger it. No lag.

Trip and fall detected · Toddler room Action required Alert · 14:23:07
Real-time incident detection in Lunero — trip and fall alert in toddler room

Step 02

Team responds.

Staff or leaders verify what happened, add context, and mark the response — all without slowing the room down. The grace period model keeps false alarms from becoming noise while still capturing everything that matters.

Response captured within grace period No escalation Acknowledged · 14:24:18
Team response captured in Lunero — verification and context added

Step 03

Oversight and uplift.

Verified incidents become structured evidence. Directors and operators use the same event data for reporting, pattern review, and targeted follow-up — building genuine capability uplift across rooms, teams, and centres over time.

Structured incident log Leadership visibility Pattern-based follow-up
Oversight and capability uplift in Lunero — structured evidence and leadership review

What the system sees

Visibility across all your centres.

Operators see which centres are stable, which are trending up, and where follow-up is needed first — all in one view.

Operator overview

Multi-site trend visibility

3 centres trending up
Brunswick Centre

+12 alerts

Trip-and-fall alerts up month-on-month

Geelong West

+6 alerts

Supervision alerts rising this month

Essendon North

Stable

No material month-on-month change

Ballarat Central

+3 alerts

Minor increase worth review

Richmond East

Stable

No material month-on-month change

Mornington South

Stable

No material month-on-month change

30-day trend snapshot

21

Net alert increase

6

Centres monitored

3

Trending up

Local control

Built for trust, privacy, and local control.

Lunero is designed to keep sensitive footage and operational data under tighter local control while giving leaders the evidence they need.

Video stays at your centre

Processed on-site, not continuously streamed away.

Clear access control

Role-based access and exportable audit logs.

Built for Australian childcare

Designed around childcare operations, not generic security.

Local support

Direct access to the team building and refining the product.

Trust & privacy details

Pilot pathway

Pilot with Lunero.

We're working with a focused group of providers to validate workflows, refine capability uplift priorities, and prepare for broader rollout.

Request pilot conversation

Pilot planning is active now. Shortlisted providers are contacted directly as sites and use cases are confirmed.

Best fit
  • Multi-site or operationally engaged providers
  • Existing CCTV or a clear upgrade path
  • Teams willing to shape product priorities with us
What partners get
  • Real-time incident alerts and evidence capture
  • Direct input on capability uplift priorities
  • Implementation support and local product access

Operator briefings

Latest analysis from the stories operators are watching.

Mainstream coverage shapes board pressure, parent expectations, and regulator scrutiny. These briefings translate that into practical implications for provider groups.

Reforms 14 April 2026

What the February 2026 childcare funding crackdown means for operators

A practical briefing on the February 26, 2026 childcare funding crackdown, the new worker register, mandatory child safety training, and the end of under-the-roof ratios.

Childcare incidents 7 April 2026

What the Brisbane senate inquiry says about breach visibility

A practical briefing on the February 23, 2026 senate inquiry hearing, self-reporting risk, and why provider groups need stronger breach visibility.

AI governance 31 March 2026

What the Bunnings facial-recognition ruling means for childcare CCTV and privacy

A practical briefing on the February 5, 2026 Bunnings ruling and what it signals for purpose limitation, notice, retention, and governance in CCTV and AI deployments.

Browse operator briefings